Refund Policy & FAQ's

Returns / Refund Policy 

ORIGINAL ARTWORKS
There are no returns or refunds on original artworks. If damage occurs in transit please email jessierigbyart@hotmail.com and wait for further instructions on what to do next.

PRINTS
Unfortunately we cannot offer returns or refunds due to the delicate nature of the prints. If damage occurs in transit please email jessierigbyart@hotmail.com and wait for further instructions on what to do next.

 

FAQS

COMMISSIONS

- Can I customise my size?

Yes. we have a standard list of our most popular sizes we can provide. Otherwise if you're after specific dimensions, we can custom order these as well. 

- Can I provide you with a photo?

Yes, absolutely. 

 

PRINTS

- Can I customise the size of prints?

Yes, absolutely. Let us know what size works for your space and we can customise accordingly. If you need help with deciding on a size we can assist you based on your space and measurements.

- What does 'rolled' mean?

Your fine art print comes rolled in a tube. This may be a good option for people who want to customise their framing. All paper prints are only available in the rolled option as the paper must be framed under mats or glass.